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Structured Engagements

What We Build For You

Three packages designed for different stages of reliability maturity. Fixed scope, clear deliverables, no ambiguity.

starter

SRE Foundation

Establish the reliability baseline your team needs

$15K – $25KFixed scope. One invoice.
Timeline4 – 6 weeks

For: Teams with no formal SRE practice or teams recovering from chronic incidents

What's included

  • SLO/SLI definition for top 3 services
  • Observability audit + alerting redesign
  • Incident response runbook (production-ready)
  • On-call rotation design and escalation paths

You receive

  • SLO dashboard (Azure Monitor or Datadog)
  • Alert ruleset with zero-noise baseline
  • Runbook repository (Markdown, version controlled)
  • Post-mortem template and process

Outcome

A team that knows when things break, why they break, and exactly what to do about it.

★ Most Popular
pro

AI Team + SRE

Replace manual ops with an always-on AI agent layer

$40K – $80KScoped per engagement complexity.
Timeline8 – 12 weeks

For: Teams ready to deploy AI automation across their operations

What's included

  • Everything in SRE Foundation
  • Custom AI agent team design and deployment
  • Agent-to-tool integration (GitHub, Azure, Slack, PagerDuty)
  • Drift detection + automated remediation setup
  • Agent oversight training for your engineers

You receive

  • Deployed AI agent squad (3–13 agents)
  • Agent charters and escalation documentation
  • Integration playbooks per tool
  • Drift detection pipeline with alerting

Outcome

An operations layer that monitors, responds, and remediates — autonomously.

CI/CD Pipelines — Live Demo

enterprise

Enterprise Custom

Full-stack reliability and AI transformation at scale

CustomScoped after discovery. No surprises.
Timeline12+ weeks

For: Organizations with complex multi-team, multi-cloud, or compliance requirements

What's included

  • Full SRE program design and implementation
  • Enterprise AI agent ecosystem (13+ agents)
  • Multi-repo, multi-team coordination architecture
  • Compliance-aligned observability and audit trails
  • Embedded engineering support throughout

You receive

  • Complete SRE program documentation
  • Production AI agent fleet with governance model
  • Cross-team coordination playbooks
  • Executive reliability dashboard

Outcome

A reliability-first engineering culture backed by an AI team that scales with you.

Disaster Recovery — Resilience

Feature Comparison

What's in each package.

✓ Included · ★ Included and expanded · — Not in this tier

Feature
Starter
$15K–$25K
Pro
$40K–$80K
Enterprise
Custom
SLO / SLI design
Observability audit
Incident runbooks
AI agent team
Drift detection
Tool integrations
Multi-team architecture
Compliance alignment

How Engagements Work

No retainers. No ambiguity. Fixed scope.

Every engagement starts with a discovery call. We match the model to your problem — not the other way around.

01Week 1

Discovery Call

30-minute scoping session. We align on your environment, priorities, and what success looks like.

02Week 1–2

Proposal + Sign-off

Fixed-scope proposal with deliverables, timeline, and a single price. No negotiation ambiguity.

03Week 2–10

Execution

Weekly progress updates. You see work in progress — not a final reveal at the end.

04Final Week

Handoff + Support

Full handoff of all deliverables. 30-day post-delivery support included in every package.

What You Get

Measurable outcomes, not deliverable lists

70%

Reduction in alert noise

Faster incident resolution

100%

Infrastructure drift caught pre-production

0

Manual deployment gate failures

Who This Is For

Built for engineering-led organizations

Platform & SRE Teams

You own reliability but lack the bandwidth to build the practices and tooling from scratch.

Engineering Leaders

You need a reliability foundation before your next scale moment, not after your next outage.

AI-Forward Organizations

You see AI agents as infrastructure, not demos — and you want a team that builds them that way.

Why This Works

Designed to eliminate engagement risk

Fixed price before any commitment — no open-ended billing

Weekly progress updates — you see work in progress, not a final reveal

All work delivered as code — you own it forever, no vendor lock-in

30-day post-delivery support included in every package

Get Started

Ready to build your reliability foundation?

One discovery call. We scope your package, define deliverables, and give you a fixed price before any commitment.